I can´t deactivate Jira Software Cloud

Hi, I was testing the tool in order to see if it fits our company workflow and

now I want to delete the acount and the site, the company will create a new one.

But when I try to delete it, I've got this message again and again:

Sorry, we couldn't deactivate Jira Software (Cloud). Please try again.

Is it possible to receive a more detailed feedback about this issue?

Thanks a lot in advance.

1 answer

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Answer accepted

Once you don't pay anymore the cloud instance, in two or three weeks it's automatically deleted.

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Thanks Francesc! so I will.

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