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I can't find my current sprint

Naama Uzi March 17, 2020

Hi all , I need your help since I can't access my sprint , I get a notification saying :

Sorry, you can't view this page

This page is only available to Jira Software users. If you think you should be a Jira Software user, you should ask your administrator to give you application access to Jira Software.

What can I do?

I also don't have the ability to create a new spront

2 answers

2 votes
Deepanshu Natani
Community Champion
March 17, 2020

Hi @Naama Uzi 

This simply means you do not have the permissions to access Jira Software/ create sprints.

Are you the admin of you Jira site or someone else is the admin?

Naama Uzi March 17, 2020

i am the administrator and organizer and i have the required permissions or i had it up till yesterday

Deepanshu Natani
Community Champion
March 17, 2020

Hi @Naama Uzi 

Please check again if you have the "Browse Projects" and "Manage sprints" permission enabled for the role assigned to you in the project.

Naama Uzi March 17, 2020

Where can i look for it?

Deepanshu Natani
Community Champion
March 17, 2020

Switch to Jira Settings> Issues> Permission Schemes

Deepanshu Natani
Community Champion
March 18, 2020

Hi @Naama Uzi Have you been able to find this?

Naama Uzi March 18, 2020

No and i also can't create a new one. I am helpless. Don't know what to do. it's my tool to mange dev tasks with all the markets 

Keren Aschkenazi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2020

Hi Deepanshu,
I work with Naama. This is what we see. When I click Edit on Manager sprints, I would like to add Administrators but I can't see how to add it.

0 votes
Keren Aschkenazi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2020

Hi Deepanshu,
I work with Naama. This is what we see. When I click Edit on Manager sprints, I would like to add Administrators but I can't see how to add it.

Capture.PNGCapture1.PNG

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