I cannot access to my account, i lost my security key and the 24 digits key.

[Hamza KELLA BENNANI]

I cannot access to my account, i lost my security ket and the 24 digits key.

[Tomislav Tobijas]

Hi @Hamza KELLA BENNANI ,

If you have another user as an Org admin, I would reach out to them to check if something is possible from their end. This relatively depends on how user management is configured for your organization.

If there's no one available to assist you within your company, you can try reaching out to Atlassian Support, and they may be able to assist with the matter.

Cheers,
Tobi