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I cannot log to Jira and I am the only admin.

Vladimir Dikosavljevic
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May 29, 2025

Hello,
we are using Jira free plan and it is working quite well for us.
Is it possible that Atlassian support set admin rights to some other existing Jira user?

Thank you

Vladimir

 

 

1 answer

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arielei
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May 29, 2025

Hey @Vladimir Dikosavljevic 

No, they dont do that.

if you lost access you can raise a request for them and they will help you.

Vladimir Dikosavljevic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2025

Hey @arielei

Thank you very much for your fast reply. Are you referring to support.atlassian.com page, or some other way. On support.atlassian.com page, when I have entered my Jira URL, it seemed that I have only option to write to my site admin or write to community. Is there any other way?

image.png

Thank you.

BR,
Vladimir

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