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I cannot see Jira Board as Admin User

Admin
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January 13, 2025

Screenshot 2025-01-13 at 11.49.24.png

3 answers

1 vote
Fazila Ashraf
Community Champion
January 13, 2025

Hi @Admin 

From the details in the error message, it seems like you do not have Jira product license for this account. Please work with your org/site admin for this license and project access.

1 vote
Jack Brickey
Community Champion
January 13, 2025

Hi @Admin , what type of admin permissions do you have. If you are not an Org or Site admin please reach out to them. Are you able to access other projects? Are others able to access this project?

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2025

Hi Admin

Welcome to community :) 

This could be either you don't have jira license and permission to the project.

Please check for both and it should work

Thank you,

Prachi

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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