Hi,
Is it also possible to show only statuses that are active under the columns and not all statuses of the workflow of an issue
The following is from my personal admin perspective:
Rather than obscuring statuses from the menu, it would be far more helpful to you as a user if the admin were to provide you with statuses that match the board configuration.
I always talk to the lead user of a project to decide which of my predefined workflows suit best. I also explain to him/her the rationale of keeping the total number of statuses low and uniform, as this promotes working together of project teams (as they already are familiar with the plurality of statuses available).
If a project really deviates from the norm (maybe due to being responsible for a totally different object/ service/ etc.), that project gets an workflow with (preferably some, not all) adjusted statuses.
Big benefit: editing the ticket uses the same terminology, promoting company "jargon" when talking about the status of an issue.
Kind regards,
Dick
Hi @Eric Roetenberg,
The main issue here is that the workflow being used is probably configured with all global transitions. I always have some difficulty calling this a workflow, as in reality it is just a bunch of possible statuses and not a single (pre)defined process to define the order you would normally go through the steps.
Simply changing the workflow from this:
into this:
Should resolve the issue. In the first workflow an issue with status In Progress would display Backlog, Selected for Development and Done as available statuses. In the second one, it would just display Done. I am a aware that the statuses in both examples are not exactly the same, but it is to illustrate the principle, of course.
Hope this helps!
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Hey @Eric Roetenberg
Thank you for contacting the community.
In Jira, the "board view" is a visual representation of a project's tasks.
While transitioning the issue, By default, users will be able to see all statuses, provided they have the necessary permissions to transition the issue.
If you want to prevent users from seeing a specific status, you have two options: you can either remove that status from the workflow or add a condition to the workflow. This way, only users who meet the specified condition will be able to see the statuses in the dropdown menu.
Let me know if you have any questions on this!!!!
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