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I dont see "Create Sub-task" option. How to enable it

Vimalraj
Contributor
June 18, 2020

Hi,

I dont see "Create Sub-task" option. How to enable it? Please refer to the screen shot

Thanks

Vimalraj

Capture.PNG

2 answers

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Vimalraj
Contributor
July 16, 2020

Found the issue. 

It was due to property added to hide Edit Button in View screen. 

jira.issue.editable was set to false. Removing it allow to create Sub-task. 

Thanks @Nic Brough -Adaptavist- for your response.

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Nic Brough -Adaptavist-
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June 18, 2020

Either

  • the project does not have any sub-tasks enabled in it (check the project's "issue type scheme") 
  • the issue you are on is already a sub-task
  • You don't have "create issue" permission in the project
Vimalraj
Contributor
June 18, 2020

@Nic Brough -Adaptavist- Thanks for your response. I have admin rights to that project and There is a "Sub-task" issue type. 

Nic Brough -Adaptavist-
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June 18, 2020

Admin rights give you admin, not "can do everything".  You'll need to check if you can create issues in the project.  If you do, then it must be that the issue is already a sub-task.

Vimalraj
Contributor
June 18, 2020

I'm able to create record and for sure it is not a sub-task. Thanks

Nic Brough -Adaptavist-
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June 18, 2020

Ok, I have some more obscure ways I can think of making it behave like this, but it is a massive great essay to ask about all of them.  I can rule a lot of them out if I could see a bit more of the issue data though.

Would it be ok to get a screenshot of more of the data?  I'd like to see everything from the url in the browser down to the bottom of the "details" section.

But please do obscure the server part of the url if you are uncomfortable sharing (e.g. if you're on https://myorg/jira/browse/ABC-123, scribble over everything between :// and /browse), and any other content you might not want to expose.  It's structure and type of content we're looking at, not your data content.    And leave out the column on the right with people/dates/agile panels completely, they're not going to help with context.

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