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I got error while download the report

Jagjeett Singh May 26, 2022

This error is showing while download the report from jira "An unknown error occurred while trying to perform a search."

 

And in Trouble and shoot option getting this

 

Problems detected

    Error

Supported Platforms

    Error

Indexing

    Error

    Lucene

1 answer

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Nic Brough -Adaptavist-
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May 26, 2022

This suggests you have a  damaged data set somewhere.

You'll need to read the application log to get started debugging this.

Jagjeett Singh May 27, 2022

can you please help me from where I get the log file in linux server

Nic Brough -Adaptavist-
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May 27, 2022

Sorry, I should have said - <jira home>/logs/atlassian-jira.log is the first place to look

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