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I have lost my emergency code and verification code (two-step).

phasinee
phasinee
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January 20, 2022

I have some problems about logging on Jira system.
I had enabled two-step verification but I have lost the emergency key and verification key.
It doesn't work.
Could you please advise me how to resolve it?

 

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Vero Rivas
Vero Rivas
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January 22, 2022

Hi @phasinee 

  Given your situation, please open a ticket with support and they will assist you.

Cheers

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