I have set automation rule for automatic transition from one status to another status

[Vishnu Vardhan Chenna]

Hi 

I have set a global automation for my project i.e., automatic transition from one status to anther status. but it would not working and it show the error message like below. 

I have set rule actor to Automation for Jira

error msg: No transitions found for user. Ensure that the rule actor has permission (including issue security levels) to see issue and perform transitions.

[Walter Buggenhout · Accepted solution]

Hi @Vishnu Vardhan Chenna,

Assuming that the project you are trying to automate is company managed, can you make sure that Project Role (atlassian-addons-project-access) has all necessary permissions in the permission scheme used for your project? That would at least be browse project, edit issues, transition issues.

Also, make sure that the statuses you selected to transition from and to in your automation rule do exist in the workflow of selected issues.

Hope this helps!

[Vishnu Vardhan Chenna]

hi @Walter Buggenhout 

already permission mapped for given project role.

[Alex Koxaras -Relational- · Accepted solution]

Hi @Vishnu Vardhan Chenna 

Can you verify that:

• There is an available transition between the two statuses you are trying to move the issues?
• The Project Role (atlassian-addons-project-access) has permission to transition issues?

Thanx!