I have upgraded the JIRA version from 7.7.0 to 8.2.1, But we are unable to configure worklog PRO

[Muthukumaran_G]

I have upgraded the JIRA version from 7.7.0 to 8.2.1, But unable to configure worklog PRO.

Current version of worklog PRO is 3.2.2

FYI, we have installed JIRA server. Right now we are using trial version for worklog PRO in my test server. But we bought this product and implemented in Production server.

Whether this worklog PRO will work in PAID version?

The following error is showing in Log work entry,

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getTimeSpentParser' in class com.deniz.jira.worklog.action.CreateWorklogOnIssueWithWorkLogAction threw exception com.atlassian.cache.CacheException: com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.deniz.jira.worklog] at com.deniz.jira.worklog:AddWorkLogAction//templates/WorklogPRO_AddWorklogLean.vm[line 11, column 34] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113) at com.atlassian.jira.web.dispatcher.JiraVelocityViewDispatcher.dispatch(JiraVelocityViewDispatcher.java:51) at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchViaVelocityView(JiraWebworkViewDispatcher.java:89) at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchView(JiraWebworkViewDispatcher.java:56) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at 

[Dave Bosman [Realdolmen]]

Hi @Muthukumaran_G 

If an addon is not working with a trial license, it won't work with a paid license. 

I suggest that you contact the developer to see what is going wrong and how it can be solved. 

Regards

Dave

[shanmugam ponnusamy]

Hi Dave, Thanks for your reply. Let me check with developer.