Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I'm admin but I can't install a add-on (Jira Cloud + BigPicture)

Rafael Bonotto
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 19, 2018

I tried to install a trial of BigPicture but the system does not allowed the license. Even when I try directly by Atlassian Marketplace does not workOpera Snapshot_2018-07-19_153234_my.atlassian.com.png. I am installing by an admin account.

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 19, 2018

What does "does not work" mean?  What are you doing, and what happens? 

(For all we know "does not work" means a penguin jumps on your keyboard and stops you using it)

0 votes
Victor Mutambuki
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 19, 2018

Rafael,

I doubt you can carry this function as it's restricted.

Please see the documentation here.
https://confluence.atlassian.com/cloud/restricted-functions-in-atlassian-cloud-apps-744721664.html

Victor

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events