I'm facing error after log in to https://sherwin-williams.atlassian.net/jira/projects?page=1&sortKey

[Disha Singh]

URL- https://sherwin-williams.atlassian.net/jira/projects?page=1&sortKey=name&sortOrder=ASC

Error- Hash 187HPYL
Trace 4224cb12fd39484f82f012173628e454

After log in to the URL, I'm facing this issue under Project.

[Prachi Bolar]

Hello,

Welcome to Community :) 

There  was an issue but only for edge users. More details here : https://jira-software.status.atlassian.com/incidents/09v34xv3zq55

Could you please follow steps and see it goes off

• Make sure that you are running the latest browser version, which is compatible with the cloud environment.

• Clear the browser cache so that old information is cleared. For example, in Google Chrome.

• Run the browser in incognito mode to see if this is affected by stored information on the browser.

• Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

If still facing issues please contact support : https://support.atlassian.com/contact/

Thank You,

Prachi

[Mohamed Benziane]

Hi,

Can you still navigate in Jira despite this error ? You can check if there is an outage here: Atlassian Status

If this error keeps showing and you can't go to your projects, you can open a ticket  Atlassian Support