I'm looking for a report/filter that will give the time/days in a particular status.

[Joe Pitt]

I'm looking for a report/filter that will give the time/days in a particular status. I've looked in the dashboard gadgets and can't find one that does that. 

[Mehmet A _Bloompeak_ · Accepted solution]

Hi @Joe Pitt

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report. For further details, please see Status Time Reports How to Videos.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

[Emre Toptancı _OBSS_ · Accepted solution]

Hello @Joe Pitt ,

Our team at OBSS built Timepiece - Time in Status for Jira exactly for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. 

   

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

   

Timepiece - Time in Status for Jira

EmreT

[Danut M _StonikByte_ · Accepted solution]

Hi @Joe Pitt,

Why do you need this, more exactly? I am asking because there can be multiple ways to visualize the time in status.

For example, with the WIP Aging Chart gadget offered by our Great Gadgets app, you can visualize the age (time in current status) for the issues from a board or filter. 

This way you can easily identify the issues that are stuck in their current status. It allows setting a threshold to easily identify these issues. Is this what you are looking for?

Thank you,

Danut Manda 

[Joe Pitt]

It's a request from management. Right now they are only interested in the time in one particular status. They are going to want it broken down by issue.

[Mark Segall · Accepted solution]

Hi @Joe Pitt - The best you can do natively is the Average Time In Status gadget. However, if you're looking for something where you can see by how long each issue is/was in a specific status, you'll either need a marketplace app or leverage custom fields and automation to populate them

[Mark Segall]

Since you need this by issue, you could do something like this if you want to stick with a native approach:

• Create a custom date/time field (Status Changed)
• Create a custom numeric field to capture time in status (Time in Status)
• Create rules to populate the fields

Rule #1 Populate Status Changed

• TRIGGER: Issue Transitioned (To YourStatus)
• ACTION: Edit Issue (Status Changed)

  • {{now}}

Rule #2 Populate Time in Status

• TRIGGER: Scheduled (pick a schedule for how frequent you want this to be updated)
  • status = YourStatus AND "Status Changed" IS NOT EMPTY
• ACTION: Edit Issue (Time in Status)
  Change the time unit to your preference (days, businessDays, hours, etc.)
  

  • {{issue.Status Changed.diff(now).days}}

NOTE - This is not real time.  However, you can set the rule to execute as frequently as every 5 mins which could be close enough.

[Valeriia_Havrylenko_SaaSJet]

Hello  @Joe Pitt 👋

Our add-on Time in Status for Jira Cloud  developed (by my team) exactly for your need! In add-on you can reports and filter that will give the time or days in a particular status. 

Also we have a gadget in the Issue List or Chart View

 
Also, you can export a report as XLSX or CSV files for further analysis.

Our add-on has 30-day free trial version and free up to 10 users .

Hope it helps 😌
Valeriia