I need : When a "ticket: clone by" is in an active sprint, clone changes status

[Patrícia Gomes]

I need that: on the IT board, when my ticket is in an active sprint, the Jira service management request clone changes status.

I got it working with the sprint field change. But I need it to know that it is an already active sprint.

I was trying it this way, but I don't know what to put in this expression, or if there is another way to make this condition
Can anyone help?

Thanks!

[Ste Wright]

Hi @Patrícia Gomes 

Can I clarify the logic is...

• If a Sprint starts...
• And it has a linked JSM ticket...
• Update the JSM ticket's status?

If yes, I found it took two Automation Rules to achieve this.

The Sprint started trigger needs to relate to certain branches - namely For Issues in the sprint. I found that this meant further branching into related linked issues was not possible.

So I created two rules...

• Rule 1 - Populate a custom field that the sprint started
• Rule 2 - Transition the linked Issue based on the custom field updating

---

Rule 1 - Sprint Starts

Prerequisite:

• Create a custom field, to confirm a Sprint has started. You could use a Select List, Checkbox, etc
  • As an example, the rules below use the custom field name Sprint has started

Rule:

• Trigger: Sprint started (choose a board)
• Branch: For Issues in the Sprint
  • Edit Issue: Sprint has started = Yes

---

Rule 2 - Transition Linked Issue

• Trigger: Field Value Changed - Sprint has started
• Condition: Issue Fields Condition - Sprint has started = Yes
• Branch: For Linked Issues (is cloned by)
  • Condition: Issue Fields Condition - Project = <<Project>>
  • Action: Transition Issue - to <<Status>>

Then, set Rule Details to...

• Check the checkbox - Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

^ This last step allows Rule 1 to activate Rule 2

---

This worked for me. You could also refine the rules further if needed - for example...

• Only update the Sprint has started field if it's a specific Project or...
• Only updated Sprint has started if it wasn't already in Yes (if Rule 2 should only activate in the first Sprint an Issue was in)
• ...etc

---

Let us know if this works for you, or if you have any further questions!

Ste