I need help adding Tempo Timesheets to my JIRA site.

[Tom FitzSimmons]

When I try to add the Tempo Timesheets app I get an error message that says "We ran into a little trouble. It might just be a hiccup. Try again later." I've been trying for a week. Tempo support can't help.

[Terence _Tempo Support_]

N.B. Tom FitzSimmons has opened a ticket with Tempo on 6-July 2023

[Susanne Götz _Tempo_]

Hi Tom, 

Can you please create a ticket for this in our Tempo Support portal, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this problem?

Best regards,
Susanne Götz
Tempo team 

[Adam van der Voorn _TechTime_]

Do you have Jira cloud or DC?

If you have DC, what version are you on?