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I stopped receiving emails for the changes in Jira tickets

Vladimir
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February 18, 2022

On the beginning i was receiving every change in the tickets from all the projects, and now i do not receive anything on my email..

I checked with my colleagues and we compared every setting possible and it is the same, but they are receiving and i am not receiving emails.

when i started i received mails on my phone jira app connected email to outlook also, but not i do not receive there too.

 

Thank you for the help!

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Champion
February 18, 2022

Hi @Vladimir ,

welcome to the Atlassian community! 

Please check all the steps of this article in order to perform an investigation https://confluence.atlassian.com/jirakb/not-receiving-email-notifications-in-jira-cloud-779160705.html

Please let us know if you need more support on that.

Fabio

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