Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I tried to export jira project using project configurator, the below error is displayed

arunkumar July 1, 2025

I tried to export Jira project using project configurator, the below error is displayed

An error occurred:

did not find referred Screen with key 10010

At Most frequent errors found in export you can find advice to fix this problem

 

As checked, I see the key 10010 belongs to screen scheme and not screen

1 answer

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 1, 2025

HI @arunkumar 

Welcome to the community.

Best is to reach out to support of the developers of the app. The support link is mentioned in the Most frequent errors found in export page

Kelsey LaMastres _Appfire_
Atlassian Partner
July 2, 2025

Great suggestion, Marc! I would agree. I see we have one of our old support links on that page, which I have flagged with our tech writers.

In the meantime, please contact our support team through our new portal here: https://appfire.atlassian.net/servicedesk/customer/portal/11/group/36/create/161 

Like Marc - Devoteam likes this

Suggest an answer

Log in or Sign up to answer