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I wan to unflag the issues which are in the done column through automation.

Ashbeel Ashkar Gohar July 1, 2024

I have created an automation rule where all the issues are past their due date get flagged. 

But when the issues move to the done column they are still flagged until i remove the flag manually. 

I have followed the instructions in the link below and it has been very helpful and now i know the custom field id for this field is  "customfield_10021": "Flagged",

https://community.atlassian.com/t5/Jira-questions/Automation-rule-to-remove-Flag/qaq-p/2563570#:~:text=To%20clear%20the%20Flagged%20field,leave%20the%20value%20field%20blank.

 

The problem that I am facing now is that I don't know how to use it to unflag the issues.

2 answers

2 accepted

1 vote
Answer accepted
Laurie Sciutti
Community Champion
July 1, 2024

Hi @Ashbeel Ashkar Gohar ~ in your Edit issue step of the Automation, just select the Flagged field and leave the value blank.  Ref:  https://community.atlassian.com/t5/Jira-questions/Re-Automation-rule-to-remove-Flag/qaq-p/2563594/comment-id/631862#M631862 

Ashbeel Ashkar Gohar July 1, 2024

@Laurie Sciutti Thanks it worked.

Like Laurie Sciutti likes this
1 vote
Answer accepted
Trudy Claspill
Community Champion
July 1, 2024

Hello @Ashbeel Ashkar Gohar 

If the field is named Flagged in your instance, have you tried the simple solution provided?

Screenshot 2024-07-01 at 12.45.59 PM.png

Ashbeel Ashkar Gohar July 1, 2024

@Trudy Claspill Thanks it worked.

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