Hi guys,
How to query it, i want see all statuses tickets like old or new but except closed tickets for last week only.
Thank you.
Hello Murugan,
I think the query below should work for you:
- resolutiondate <= startOfweek(-1w) or resolutiondate >= startOfweek()
Also, you could search for tickets that were not closed in the last seven days:
- resolutiondate <= startOfday(-7d) or resolutiondate >= startOfday()
You're going to need a JQL statement that looks something like this, with changing out your Project key for JQLTEST2
project = JQLTEST2 AND status != Closed AND status changed after startOfWeek("-1") before startOfWeek() ORDER BY created DESC
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@Kimberly Deal _Columbus ACE_ , thanks for your response, Let me give you more info, I have 10 statuses and i need all 9 statuses "OLD" all tickets but closed only for last week.
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That JQL will give you all status except closed, if your end status is something other than Closed you can replace Closed with that status.
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