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I want to change a custom field to anther custom field while retaining the data on tickets

Matthieu Imbert
Contributor
March 8, 2022

We have multiply projects in Jira and noticed there are two custom fields one named Zone the other Zones and wanted to merge the two fields into one field while retaining the data on tickets.

2 answers

1 accepted

3 votes
Answer accepted
Sreenivasaraju P
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March 8, 2022

Hi @Matthieu Imbert ,

 

You can't change custom field type through UI. You can do this on database level (which is generally not recommended).

 

Refer similar questions : https://community.atlassian.com/t5/Jira-questions/Single-select-field-to-Multi-Select-field/qaq-p/1798061

Matthieu Imbert
Contributor
March 8, 2022

Thanks I will look into your answer more and see if it works or we just run with the current and have the two custom fields

0 votes
Fabian Lim
Community Champion
March 8, 2022

Hi @Matthieu Imbert

Welcome to the community.

Are both fields the same type? And which type are they? I.e  single select, text, etc.

Regards

Matthieu Imbert
Contributor
March 8, 2022

Hi Fabian,

"zone" is single choice and "zones" is multiple choice

both fields have same data in it 

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