I want to deactivate AI features

[Vijay Shanmugam]

How to deactivate AI features at organization level?

[Trudy Claspill · Accepted solution]

Hello @Vijay Shanmugam 

Welcome to the Atlassian community.

If you have sufficient permissions:

1. go to https://admin.atlassian.com

2. select your Organization

3. select Settings

4. in the panel on the left you should find an entry for AI Settings / AI-enabled Apps. Click that.

There you see the apps in the Organization for which AI has been enabled. Note that it is enabled/disabled per Atlassian app, not per Atlassian Cloud Organization.

[Evgenii · Accepted solution]

Hi, @Vijay Shanmugam 

Welcome to Atlassian Community!

In order to deactivate AI features you need to go to Administration portal -> Settings.

And there remove AI from products/apps, where it was enabled.

[Prachi Bolar]

Hello,

Welcome to community :) 

please find the article that has steps for the same : https://support.atlassian.com/organization-administration/docs/activate-atlassian-intelligence-for-products/

Please note below : 

Deactivating AI will disable all current and upcoming AI features for that app. Any content previously generated by AI will remain.

1. Go to Atlassian Administration. Select your organization if you have more than one.

2. Select Settings > Atlassian Intelligence. You’ll see a table with apps that already have AI activated.

3. Select Remove for any of the apps where you want to deactivate AI.

4. Review your selection and select Save to confirm.

Deactivating AI won’t affect Rovo Search and Studio as they are now part of the Atlassian platform and are always available and always on. However, if you deactivate AI for all apps, Rovo AI features like Agents and Chat will also be disabled.

Thank You,
Prachi