I want to update an issue by importing from a CSV file.

[秋山智暉]

I want to update a JIRA issue from a CSV file, but even if I specify the issue ID, it will not be updated to the specified issue and a new issue will be created.

If I don't have administrator privileges, can't I update JIRA issues?

[John Funk · Accepted solution]

Hi @秋山智暉 

No, to do an update you will need Jira Administrator permissions. 

[秋山智暉]

Thanks！！

[秋山智暉]

@John Funk 
Is Jira Administrator permissions  global permission or project permission or issue security permission or other?

[John Funk]

Sorry, I should have been more specific. You need global permissions not project permissions because you have to use the Settings > System > External System Import path to do updates versus creates. 

[秋山智暉]

I understood that I needed global permissions.

Thank you for teaching me politely.

It was very helpful.

[John Funk]

I was happy to help. Good luck to you.