Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Identify references to inactive user

Brian Mertens
Contributor
July 9, 2020

As a Jira Admin, is there a way to easily find all the places where a user is referenced?  We had an employee leave the firm and we would like to remove all references to where the user was listed: project roles, Project Lead, groups, etc. Right now we are just going project by project, accessing the 'Users and roles' menu, and removing them.

Ideally, we would like to find all the instances where they were listed and remove them at once.  We'd prefer to do this using the native UI rather than running a query on the DB or having to obtain an app.  We are using Jira Data Center 8.4.  Thanks!

1 answer

1 accepted

0 votes
Answer accepted
Brian Mertens
Contributor
July 30, 2020

Update: We ended up using Configuration Manager's Integrity Check feature to identify and resolve inactive users.  Kudos to Botron Software, we love this app!  

Teodora V _Fun Inc_
Community Champion
July 31, 2020

Happy to hear that @Brian Mertens!

I'll share your feedback with the team! And if you need any support on future topics, feel free to reach out :)

srikanth kocherlakota March 6, 2022

Hi Brian,

Is there any script to remove the inactive users from the Watchers list.

Suggest an answer

Log in or Sign up to answer