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If I renew my annual Jira Server now but upgrade to cloud mid-year, will I get a credit?

Nancy Good
Nancy Good January 13, 2023

I'd like to renew my current Jira server version now (by 2/15/23) but if we decide to upgrade to Cloud prior to 2/15/24, will we get a credit for some of the cost of the jira server renewal?

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Nancy Good
Nancy Good January 17, 2023

The answer (per my account rep) is that I would receive an Atlassian trial site to support the cloud migration. Once my server license is expired, I would start paying for the cloud subscription. 

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Ravi Sagar _Sparxsys_
Ravi Sagar _Sparxsys_
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January 13, 2023

Hi @Nancy Good 

How did you buy your license? Reach out to your partner or Atlassian support to assist you on this.

Regards,

Ravi

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