If due date is passed but task is in progress then how to update due date with using automation

[Sana Sohail]

If due date is passed but task is in progress or To do then how to update new due date with using automation.

[Mark Segall]

Hi @Sana Sohail - You would need to define the logic of what you want the due date to change to, but I would recommend a scheduled rule that runs daily.  Here's an example, where I'm updating the due date to 5 business days from now:

The schedule trigger is using the following JQL:

duedate <= startOfDay()

Here's the edit issue action:

{{now.plusBusinessDays(5)}}

You'll probably want to refine the query and/or add conditions to the rule as applicable.