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Import File - 'Could not find group with name xyz'

Kristan Stolze April 24, 2017

Unable to import file. I receive the below error message:

***

The validation process has found 10 error/s

Issue can't be created due to the error/s [ Could not find group with name 'Jonathan Meyers'; The reporter specified is not a user. ]

***

Any thoughts on how to fix this?

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Champion
June 12, 2022

Hi @Kristan Stolze ,

it seems that you are using a display name instead of a username in the column mapped with the reporter.

Hope this helps,

Fabio

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