Import data from clickup

[Liam McManus]

I am following the steps on 

https://support.atlassian.com/jira-work-management/docs/import-data-directly-from-clickup-into-jira-work-management/

but the Clickup App option is not available. How can I have that feature made available for my account?

[John Funk]

Hi Liam - Welcome to the Atlassian Community!

When you go to Create Project, Import Data, you don't see an option for Clickup? Can you share a screenshot of what you see? 

[Liam McManus]

Hi John, that is what I get:

[John Funk]

That's interesting. I have access to multiple sites and they all have it. Maybe it is just slow rolling out. You can contact Atlassian Support and ask them about it if you like. 

https://support.atlassian.com/contact/#/

[Liam McManus]

For future reference it had something to do with the fact that the account was partially set (on Atlassian side - don't ask). Once it was fully ready, the Clickup option was available.