Import error

[Rob Oude Voshaar]

After Import of an JIRA XML I get the ERROR: Access problem from secure/errors.jsp

No access possible to the environment?

What to do?

Description	Time	Level	Exception
Failed to successfully import JIRA.	2016-03-15 16:19:00	error

[Nic Brough -Adaptavist-]

You'll probably find a reason in the log files.  Before trying again, you should probably understand that so you can work around or fix it.

[Michael Partyka]

Hi Rob,

it is not good situation. Set up new db scheme and import data from the last backup. Change dbconfig.xml file to this new scheme.