Import jira from CSV with descriptions with commas

[Eva Fernandez]

I can not import from CSV to JIRA, when my description field has commas (,).

What am I doing wrong?

Thank you!

[somethingblue]

Hi Eva,

If you are still fighting with this and you're trying to add multiple values to that one field check out the Aggregating multiple values into single fields section of Importing data from CSV:

You can import multiple values into a single JIRA field that accepts multiple values (e.g. Fix (for) Version, Affects Version, Component, Labels). To do this, your CSV file must specify the same column name for each value you wish to import to the same field. The number of column names specified must match the maximum number of values to be aggregated into the mapped field.

For example:

IssueType, Summary, FixVersion, FixVersion, FixVersion, Component, Component
bug, "First issue", v1, , , Component1,
bug, "Second issue", v2, , , Component1, Component2
bug, "Third issue", v1, v2, v3, Component1,

In the above example, the Component field of the second issue and the Fix Version field of the third issue will generate multiple values in the relevant field after importing.

Cheers,

Branden

[Eva Fernandez]

Thanks!!! I got it!

[Robertson_ Andy D_]

What?

The above example doesn't make sense to me.. what does your new CSV field look like?

[Orawan Sittakom]

Hi Eva,

Do you mean if you remove that incorrect row, you will be able to import it to JIRA? Can you provide the csv file?