Import of Trac database - How to link to existing users

[Mark McDonnell]

Hi,

I'm trying to migrate an existing Trac database into our JIRA system and I've been experimenting with importing in a sandbox environment.

The importer works great and successfully imports everything I need from the Trac database, the only issue I have is in connecting the user names of people who have created / commented on Trac tickets to existing users in the JIRA system.

The format of the user names is different in the Trac data, it uses "domain\first.last" whereas JIRA is just using "first.last". The importer creates a new user for every name from the Trac database as it doesn't link the two together, and I can't see how to either manually map the connection between user names during import or manually "merge" the two users after import.

I've tried the suggestions in this thread:

https://community.atlassian.com/t5/Jira-questions/Trac-import/qaq-p/406346

But the links are no longer active.

Any ideas?

Thanks