Importing jira cloud backup into new cloud site.

[Shruti Gupta]

After processing the backup file it asks to select the URL of old JIRA instance. Please help me to understand what is the use of selecting and deselecting old JIRA URL?

[Andy Heinzer · Accepted solution]

The text in the description above explains why you can select the previous site URL.  It is because your import contains links to other Jira issues.   These links are going to be broken when imported because the old site URL is not expected to be maintained in all cases.

As such, by setting the old URL value there, and checking that box, you can complete the import and have it automatically update the links in your Jira issues that referred to the old URL to instead use the new URL.

[Shruti Gupta]

Thanks Andrew,

For quick response.