While Refreshing or while opening a issue in a new tab, browser of the browser page we can see its dowloading something and get saved if we open the dowloaded content it appears some unknow charcters as below .
what is the chrome version which you are using?
check this doc for jira supporting platforms
https://confluence.atlassian.com/display/JIRA/Supported+Platforms
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ok then submit support request at https://support.atlassian.com/customer/home
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