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In JIRA issue search, Basic search is unavailable

nikitha_koshy
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June 12, 2020

Usually, in complex search queries, they will disable the basic search option. However in those cases, Basic will appear as blurred.

In my case, I can't see Basic search option at all..
I am searching in "Search Test Executions" using Zephyr plugin

1 answer

0 votes
Tinker Fadoua
Community Champion
June 12, 2020

@nikitha_koshy 

It is the right behaviour when you use the advanced JQL the Basic hyperlink becomes greyed out. It is no longer possible to click on it.

I hope I answered your question.

Best,

Fadoua

nikitha_koshy
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June 15, 2020

Hi @Tinker Fadoua ,

Thanks for your response.

In my case, I can't even see the "Basic" option greyed out. There is not even a greyed out option present

That is the problem

Tinker Fadoua
Community Champion
June 16, 2020

Hi @nikitha_koshy 

Was this always an issue? or did it just happen?

What version of Jira Server are you on?

Best,

Fadoua

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