In Jira Service Desk, how do you create an Automation rule that will set the Assignee to be…

[Mr_ Snrub]

If a user Resolves an unassigned Jira Service Desk call, I want to make that user the Assignee. Is there a way to do that? I have the Automation rule set to WHEN status changed and IF issue matches “Status = Request Resolved” and if issue matches Assignee in (EMPTY), but I can’t figure out how to set the assignee to “whoever the user is that set the status to Request Resolved”

[Alex]

Hi @Mr_ Snrub 

I believe you can get around this use case with the following rule:

Cheers,

Alex