When a new ticket / issue is created on my Kanban board, I would like to have an already filled out information included in the ticket such as Instructions or even a URL embedded within the ticket.
Is this possible and could I have it separated by Issue Task? Thank you.
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November 6, 2018 edited
Hi Ken,
I've tested here and I believe that we have a field that may help you achieve this. On the custom fields menu (Jira settings > Issues > Custom fields) you can create a Message Custom Field (for view). Then add a default value for this field where you can add a text and a URL. This field will be visible after the ticket creation. This field only appeared when using the old view on my test instance. Otherwise, your workaround to create a task is also a good option.
Regards, Angélica
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