Incoming Mail SocketTimeoutException: connect timed out

[Matteo Chiti]

Hello,

I'm tring to setting outgoing mail with a gmail business smtp but during testing I get the error "SocketTimeoutException: connect timed out".

I tried to increment timeout value to 1000000 but the error persists.

This is a screen of my configuration:

Thanks in advance

[Robert de Groot]

Please check if you gmail mail box is setup to allow applications to connect.

Settings > Accounts and Import > Other Google Account Settings > Apps With Account Access >Allow less secure apps

This should be on

[Nic Brough -Adaptavist-]

This means your Jira server can't reach your email server.  You'll need to check the route between them, looking for firewalls and security policies.