I'm getting inconsistent numbers in the number of tickets that are found when filtering all my projects by Created Date and, separately, Resolution Date.
I want to get a quarterly report. Our Agency has an atypical quarter -- starting in September.
When I try to filter by Dec 1 - Feb 29, I'm getting > 1000 tickets. But when I filter a month at a time I get the following:
For Created Date:
Dec: 271
Jan: 358
Feb: 348
Jan + Feb = 706
But if I filter Jan 1 - Feb 29, I get 748.
I get similar oddities for Resolution Date.
Is there a leap day issue here? Something else?
how are you filtering? are you accounting for times also with startofday, startofmonth, startofyear functions?
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