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Insight for Jira not respecting odering in Jira filter

Soley Gudmundsdottir May 5, 2022

We have Jira server 8.22.1 and Insight 9.1.7. 

We have objects connected to tickets via custom field. In the Object schema when looking at the connected tickets for an object it does not respect the ordering for the filter we have set. We can not figure out what it is using to order the tickets. It's not status, not issue type, not updated or created dates, not issue keys. We would like to order the connected tickets by key and/or created dates

 

I have included a screenshot of the way it looks.

 

It does not matter what filter we use, it only respects resolution status when deciding what to show but not when ordering.

 

insightOrdering.PNG

 

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