Good afternoon,
We have 4 Insight Object:
1. Impacted Customer
2. Products (all list)
3. Service
4. Equipement
What we want:
When selecting Impacted Customer, the product list related to customer is pre-filtered
When selecting Product, then the Service and Equipment related to Product AND to Customer are pre-filtered
I already the JQL of:
Impacted Customer: objectType = (Customer)
Products: (all list): object HAVING inboundReferences("Customer" IN (${customfield_XXXX${0}}))
How to do it with Service and Equipment? How can Service and Equipment can be linked to the customer AND products? What could be the IQL?
Thanks a lot!