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Insights - objecttype level restriction with role

Greg Forst
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March 3, 2022

Hello,

there was already once question regarding if it is possible to restrict a user to have access only to particular object type in the schema (to edit it), but as stated here Solved: Insight permissions on object level (atlassian.com) it was not possible back then. I am trying to find out if this changed but no success.

Does anyone know more about this? Is there registered a ticket with ongoing implementation?

 

Thanks

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PD Sheehan
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March 3, 2022

It is still not possible to set permissions on a per-object basis.

You can grant edit access to an entire Object Type (all records/objects in that object type are editable) or an entire Schema (all object types).

The workaround that people usually employ is to create an issue type that's linked to the object type you want to allow maintenance on then you have filters in place so that users can only edit objects they have are associated with using IQL filter.

Then you use the workflow postfunctions to copy fields from the issue to the object.

Here is the Atlassian official insight permission page:

https://confluence.atlassian.com/servicemanagementserver/configuring-roles-and-permissions-1044784414.html

See the "Permission Level" section.

Greg Forst
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2022

Thank you Peter-Dave Sheehan for answer. Have a nice day.

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