Internet Explorer 8-9 Not Displaying menus properly

[Jordan Hubbard]

We are using JIRA on a Windows Server 2003 machine. Everything works properly when using Firefox or Chrome; however, if we use IE8/9 the drop down menus do not display properly. Also, if we select a ticket we are not given the option to add a comment on the Resolve issue screen. We do not have the ability to close the ticket either. I have updated JAVA on several machines and the server. We can still cannot find a fix to this issue. 95% of our users will be using Internet Explorer. Any suggestions on what we can do to get this fixed?

Thank you,

[Diego Zarpelon]

There is some JIRA kb regarding this.

You can try to disable compatibility mode and enable XMLHTTP on IE tools advanced tab

Hope this helps!

[Sean Rich]

Take a look at at https://jira.atlassian.com/browse/JRA-25793