Is Atlassian support no longer working?

[Sean Mullins]

Ive been trying for a while now to create a support ticket to change out site org admin.

Every time, I start filling in and this pops up:

There may be an issue reaching our backend service. This could result in your form submission failing to create a support ticket.

If I go and complete the form, I get an error saying I have not entered my email (I have)

Any idea when this will be fixed?

[Sean Mullins · Accepted solution]

For anyone else with this issue, try using a different browser - I was using Chrome.

Switching to Safari, I was able to submit.

[Jack Brickey]

Hi Sean, I just tried and seem to be able to. I did not click "submit support request" but could fill everything in. where exactly is it throwing the error? I also checked the Statuspage for Support and it is green

[Sean Mullins]

Hi Jack, when trying to submit, I get the error displayed below (it thinks I have not entered an email)

[Sean Mullins]

Just verified this is still happening.