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Is Insight automation still available with the new Jira Cloud premium version?

Couraillon Theo February 15, 2022

We are currently using the Cloud version of Jira, and I cannot find certain features and tabs that are documented in your documentation.

I understood that the Insight Asset Management Cloud application had been incorporated into the Jira Cloud Premium version, but can you tell me how to perform automations within Insight?

I would like for example to add a notification when a certain attribute of an Insight object changes its value.

When I go to Insight > Object Schemas > Configure, there is no more "Automation" tab.

Thank you in advance.

1 answer

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Answer accepted
Mikael Sandberg
Community Champion
February 15, 2022

Hi @Couraillon Theo,

Welcome to Atlassian Community!

Insight automations are now part of Automations (Project settings > Automations), just note that not all features that existed in the old Insight are not yet available. For example, if you want to update an object you have to do that via web request to the REST endpoint.  

Couraillon Theo February 15, 2022

Hi @Mikael Sandberg ,

Thank you for your answer! 

Ok but if I create a rule "Field value changed" in Project settings Automation, I cannot select a field from an Insight object right? 

Thanks in advance.




Mikael Sandberg
Community Champion
February 15, 2022

Yes, you can, for example I use Linked assets in JSM and have an automation that sets it based on the reporter like this:

Screen Shot 2022-02-15 at 9.11.01 AM.png

And you could create an automation for field value changed and select the custom field that is linked to Insight.

What you cannot do is make updates to the Insight object directly in an automation, in that case you have to use the web request to the endpoint in order to do it. For example, I have an automation that sets the status on assets during off-boarding that looks like this:

Screen Shot 2022-02-15 at 9.14.14 AM.png

Like tali_hizkia likes this

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