Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is This An Automation Bug?

Ryan O'Connor April 16, 2020

I have my automation rule setup per the screenshot below. The first condition works by setting the Due to Client custom field date to plus 10 business days when the ticket is created with Tier 1 as the value but the following conditions don't work. Not sure If I need to build those conditions out in separate rules or not.

Screen Shot 2020-04-16 at 12.08.30 PM.png

1 answer

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Champion
April 16, 2020

Hi Ryan,

change your condition block to the If/else condition...

ifelse.jpg

Ryan O'Connor April 16, 2020

Awesome, thank you!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events