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Is any way to provide edit access for customer after Submitted the ticket?

ravikiran nagasetti April 7, 2022

Hi Experts,

Is there any way to provide edit access for Customers after submitting the ticket for service desk portals?

Thanks


1 answer

0 votes
Trudy Claspill
Community Champion
April 7, 2022

Are you trying to allow the use to change what they originally submitted?

Is it not adequate to allow them to comment on the issue to note any changes to what they originally submitted?

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