Is it Possible to change the Existing Customer Fields from Paragraph to Short text.

[Maktumhusain Taseeladar]

Need to change the existing customer Field " Blocked " type from paragraph to Short Text

[Maktumhusain Taseeladar]

Thank you @Hannes Obweger - JXL for Jira 

[Hannes Obweger - JXL for Jira]

Hi @Maktumhusain Taseeladar

you can't change the type of an existing custom field; you'll have to create a new custom field, then copy over the values from the old one, and then delete the old one.

For copying the values over, solutions have been suggested e.g. here or here.

(Be aware that there's a bit of trickiness here as rich-text fields and the single-line fields use a different data format. With JXL (the app that my team is work; see linked questions) this will work fine, as rich-text is formatted in a single line anyway.)

Hope this helps,

Best,

Hannes

[Nic Brough -Adaptavist-]

There is no way to change the type of a field directly.  You will need to create a new field, and write some code or maybe an automation that can copy the existing data from the old field into the new one (and you'll need to think about how it truncates your data when it is too big for short text, and how to handle formatting if you've used any in it)

[Maktumhusain Taseeladar]

Thanks you @Nic Brough -Adaptavist-