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Is it Possible to export the particular issue and issue while updating the ticket details?

thumuluru_shreya
Contributor
December 5, 2024

 

Is it Possible to export the issue and issue while updating the ticket details?
Suggest any approach without plugins?

Suggest any approach with plugins?

2 answers

1 vote
Tessa Tuteleers
Community Champion
December 5, 2024

Hi thumuluru_shreya, 

Exporting an issue to different formatis is native in jira Cloud. (last 3 options from the ... menu in every issue)

Screenshot 2024-12-05 161419.png

If this is not what you expect, please elaborate on your requirements so we can further advice you. 

There are different apps or automations that could help depending on what you might need. 

- Tessa

0 votes
David Nickell
Rising Star
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December 5, 2024

I know I sound like the REST API Avenger ;-) ...more specifics on what you want to accomplish would be helpful.  One way to do this is schedule a pull of all tickets meeting your criteria at whatever frequency you need.   For example, I have a client that has their data refreshed 3x a day.  But if you wanted an hourly recap of all the updates made, that wouldn't be a problem either.  I suggest setting up a Filter to identify the universe.

Again -- the devil is in the details.  Feel free to share more info 

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