Meaning if I have the main ticket which is JIRA-01 and it is in Closed status and before I reopen this ticket there is a required Text Field (Single Line) that will input the reference JIRA ticket number (ex: JIRA-02)
Is it possible that the inputted ticket number in text field should be in a specific status before it reopen?
Hello,
It is possible. You would need an add-on for it like Power Scripts, ScriptRunner, Groovioli, Mygroovy etc.
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