Is it possible to add by default specific URL to all the tickets?

[Vera.Valshonok]

Hi, 

how can i add a specific URL as a default  ( no need to fill in at ticket creation)  for all the tickets?

[Walter Buggenhout]

I would say yes, @Vera.Valshonok - either through an automation rule, a post function in your workflow or even a default value on a custom field.

Not sure what you are trying to achieve, though ...

Hope this helps!

[PM_이유경]

Are you expecting the same URL to be added to the description field of the Jira ticket? If so, you can configure it so that the URL is automatically added when the issue is created. I hope this helps

[Akash Singh]

Building on @Walter Buggenhout's answer, if your goal is simply to add a specific URL to the tickets, you can achieve this using Jira automation by adding a remote link to all newly created work items. This approach lets you include the web link without the need to repurpose a custom or system field for this specific use case.

Prerequisites for the automation rule,

1. We need to generate the API token associated with your Atlassian account within Jira. For this, we can follow this documentation: API tokens - Atlassian Documentation.

2. Then we need to encode the credentials "<EMAIL>:<API_TOKEN>" with base64. We can make this through any online tool like Base64 encode.

Steps to create the automation,

1. Create a new automation rule and set Work item created as the trigger.

2. Add a new action, Send web request. Use below details to populate your action.

Web Request URL

https://<site-name>.atlassian.net/rest/api/3/issue/{{issue.id}}/remotelink

HTTP Method: POST

Web Request body: Custom data

Custom data

{
  "object": {
    "url": "<place-your-url-here>",
    "title": "<URL Title or Description goes here>"
  }
}

Headers

Key	Value
Content-Type	application/json
Authorization	Basic <your-base64-encoded-credentials>

Once configured correctly, your action should look something like the screenshot below.

Finally save your rule and you are all good to go.

[Lucas Modzelewski _Lumo_]

Check: https://support.atlassian.com/jira-cloud-administration/docs/configure-a-custom-field/